Thomas J. East | 6775 Windward Hills Drive | Brecksville, OH 44141

Home: 440.792.4637 | Cell: 216.538.1148 |


A high-Performance leader with 25 years’ professional and entrepreneurial experience creating and executing value-based, operation proportions that propel revenue / profit growth. Extremely savvy in establishing strong negotiating positions, strategic planning, communicating competitive value and exploiting new business opportunities both domestic and internationally. A proven senior level performer, skilled at leading and motivating sales / operational teams to success in highly competitive, mature markets. An effective agent with a high level of integrity. A leader, who has established strategies, led turnabout efforts and integrated cultures in a fast-paced, high growth era of mergers and acquisitions.



Capella University, Minneapolis, MN 55402
PhD, Organizational Behavior/Leadership

June, 2005
Dissertation – “Spiritual Leadership and the Impact on Employee Job Satisfaction and Performance”

Indiana Wesleyan University, Marion, IN 46593
Masters of Business Administration
December, 2000

Thesis – “A Business Plan for Start-up Heating and Air Conditioning Company”

Indiana Wesleyan University, Marion, IN 46593
Bachelors’ of Science, Management Science
December, 1996



Visiting Professor – DeVry/Keller University – 2007 – Present

Adjunct Professor – DeVry/Keller University – 2006 – 2007

Adjunct Professor – Indiana Wesleyan University – 2001 – 2003



MGMT-591 – Organizational Behavior/Leadership

HR-587 – Managing Organizational Change

GM-591 – Leadership and Organizational Behavior

GM-533 – Managerial Statistics

MATH-533 – Applied Managerial Statistics

MATH-221 – Statistics for Decision Making



Refrigeration Sales Corporation,
Cleveland, Ohio 2005 to Present

Position – President

Report directly to shareholders immediately challenged to turn around a marginally performing sales organization. Charged with championing a “customer first” cultural change. Oversee all sales, marketing, operations, accounting, position segmentation, pricing administration and communications. Optimize current / launch new products.


The Habegger Corporation
Cincinnati, Ohio 1999 to 2005

Position – Regional Manager

Prominent Senior Manager employed for the purpose of increasing market share, lead a diverse sales force, establish regional / localized operational teams, and expand branch locations into new markets.


American Residential Services
Indianapolis, IN 46341 1996 to 1999

Position – Chief Executive Officer

Recruited for the “top” job for new venture in the world of acquisition and mergers to join multi-cultures, develop business models, and optimized shareholder value.


East Heating and Air Conditioning
Floyd Knobs, IN 47150 1978 to 1996

Position – President

Family owned business. Built small family owned business into large organization that service and installed heating and air conditioning equipment in residential homes and commercial businesses.



Commencement speaker for the 2012 Keller/DeVry graduating class



Presentation to Association of Government Accountants and the American Society of Military Comptrollers (AGA/ASMC)– “Leadership in Recessionary Times”.

Presentation to DeVry University’s College of Business – “Today’s Business Ethics”

Presentation to Refrigeration Sales Corporation – “Building an Effective Business Plan”

Presentation to the National Air Filtration Association, San Francisco Convention – “Competing in a Mature Marketplace”



Doctoral Research: Capella University, 2004-2005 (research advisor: Dr. Bill Reed).

Field study of the impact spiritual leadership has on employee performance.
Survey’s, interviews (phone and personal) to obtain qualitative/quantative information, and formed data for mixed dissertation.

Master’s Research: Indiana Wesleyan University, 1998-1999

Analysis and qualitative writing on entrepreneurship –“How to Start a Small Business”.
From business plans to success.
Financial performance indicators – dashboard ratios.
Investigated and surveyed several small businesses.

The HVACR Management News – article – “Five Drivers of Successful Mergers & Acquisitions” Indentify Your Growth Strategy before Making Your Move – July, 2012

The HVACR Management News – article – “20 Questions – designed for Presidents and CEO’s” – March, 2011

Distribution Business – “Competing in Mature Market Conditions” – June, 2010



How leaders determine and map effective organizational structures for employee retention.
Theoretical and a field study on current leadership styles and their relationship to organizational performance.
What are the elements of organizational design that support (or hinder) effective coordination and knowledge-based innovation necessary for high-quality client service.


(Past) Board of Director Member for Ronald McDonald House, Indianapolis, IN

(Past) American Management Association Member

Board of Director member for Keller University’s Business Section

Hadi Shriner Member, Evansville, IN



Organizational behavior
Organizational change and transformation
Strategic management
Organizational culture


Employee relationship management
Group dynamics
Work/family balance



Mary Hawkins – (216) 520-5852

Senior Academic Affairs Specialist, DeVry/Keller/Becker University

4141 Rockside Road; Cleveland, OH 44131


Edmund Linx – (216) 525-8200

Director of Sales, Refrigeration Sales Corporation

9450 Allen Drive, Suite A.; Valley View, OH 44125


Charles Piranian – (931) 359-3511

Regional Manager – International Comfort Products – United Technologies Corporation

650 Heil Quaker Ave.; Lewisburg, TN 37091


Warren Creydt – (636) 978-7951

Manager – Koch Air Corporation

1033 Pebble Beach Drive; O’Fallon, MO 63366-5587